I am currently attending Axia college online and they have my financial aid so messed up that I can't get into another college because at this point it is showing that I owe the college money -I have called my financial lender to see if the hold up was on their side and they informed me that the school hasn't had me enrolled for the past six months - which is past my grace period so now I have to start paying those loans back, even though I still have months left of school. I have called the school many, many times to try and resolve this and my financial counselor said that she sent my account to her manager - whom has not returned one of my phone calls since I started the school.
So, I have been doing this with the school for a little over six months - they keep telling me that as long as I stay enrolled they will get my situation taken care of, but again, nothing. Do you think that I have a legal case and if so.. what type of an attorney would handle a case like this?
Answer:
Have you tried contacting the ombudsman with the United States Department of Education? The ombudsman is there to help individuals with problems regarding their financial aid and the colleges themselves. The toll free telephone number is 1-800-4-FED-AID (1-800-433-3243).
I used to work at another online college and I had alot students who had complained about the same situation you are in.
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