Auto Claim Question?
Question:
Answer:
You don't need to go thru your own company unless you find out that he doesn't actually have insurance. Going thru your own company means paying your deductible. He has already admitted what happened and that he is at fault for the damages.
Call Nationwide claims at 1-800-421-3535. Tell them that one of their insureds hit your vehicle while it was parked and you would like to turn in a claim. You will need to tell them that you don't have his policy number but you do have his name and that he has stated that he already turned in a claim. They should be able to look it up for you, get any info they need from you and take care of the claim.
You need to call the police and report an accident just like it happened. You have to do this to get a case number. Then you need to go to YOUR insurance carrier and they will contact his which in turn will contact him. You shouldn't even contact this idiot at all any further.
You really need to contact your insurance company now! I am in hopes you did so upon the date of incident. If you had not obtained a police report, it is going to be very difficult to collect. The problem with these situations in a hit and run or left the scene incidents when they leave a note for the owner of the car, dishonest people figure you will not contact police or the insurance company they are bound with, which will in-turn save them money and a claim on their policy and all will be forgotten.
If you still have the note, contact the police immediately to get the process started since the individual is doing the foot dragging thing! Hope this helps!
Legally he is required to give you his insurance information. THis has obviously became a problem so you need to contact your local police department and have them write up a report on the accident (which they may or may not do- but its worth a try)
Next step- report it to your own insurance. Worse case scenario they will have you pay your deductible and go through yoru collision- and then they will go after the guy to get their/your money back.
Also- why dont you call nationwide? All you need is the dudes first and last name- you have that right? Confirm a claim is set up and start the process yoruself- why sit around waitiing for someone to call you?
You need to file a claim against his insurance. It doesnt matter that HE opened a claim. You are the one that needs to open a claim against him. Be sure to hold onto that note as proof in case he tries to deny it. If you dont have his insurance company info, you can call the police or go to the DMV and they can give you his info from his plate # (they will only do this because there was an accident). If you still cant get his insurance info, take him to small claims court for the damage. His insurance company will be there as his representation.
Your first mistake was going to get an estimate on your own, and then calling him back. What you should have done then, and what you should do NOW, is take the note to your insurance agent, fill out any forms he may hand you, and then let him handle it for you.
Get the number for Nationwide and ask to speak to the claims adjuster yourself. I hope you have a police report becuase they will want to have a copy of that.
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