Question:
Monthly installments were to be electronically withdrawn from bank account on the 17th of each month, thought payment was taken out but instead there was a return fee. Didn't get cancellation date notice because I had contacted agency about address change but found out someone didn't put new address in the system. I have always paid on time, first time this has ever happen. Do you the the agency will forgive me and get my insurance going again?
Answer:
That's up to the company's way of handling cancelations. Explain how it was their screw-up and that you'd like to sign a no-loss and pay what was due to reinstate the policy with no gap in coverage. If you went through an independent agency, ask them to do it.
Contact them and explain everything to them and if this is your first time I would assume that there will be no problems.
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