***HP printer issue.. this is a good one for all you techies***?
Question:
Have already uninstalled/re-installed drivers and hp software several times. Printer shows online, with no device manager conflicts. It will print a test page, but will not print anything else from any other program. It shows in the print que that the document prints, the printer revs up, but does not pull paper for normal prints.. i dont get it.. tried unplugging/ replugging cables, and turning the printer off and waiting and turning it back on.. .
any suggestions??
Answer:
You could try deleting the printer from the Printer and faxes folder, rebooting the machine then going back into the Printer and faxes folder. After you have done this select File, the Server Properties and delete ALL the relevant printers. After this is done plug the printer back into the computer and try reinstalling the drivers.
Have your friend run the printers trouble shooting wizard.
is the printer a copier/ scanner also. if so, take the printed test page and scan it on the scanner. then the printer should work.
does the printer have any backlogged awaiting documents to be printed? if that's the case, delete those waiting to be printed. unplug the printer from the pc and wait an hour, then plug back in. hope this helps.
This is a *crazy* possibility which many perhaps better educated techies will scoff at but... did you try (1) power down and reboot and/or (2) different usb port: reason I ask is, I had a similar problem. I had a *powered* usb hub plugged into my computer. I placed, *apparently*, an incorrect device on it, causing my computer some grief (the device was a Maxstor external storage device for backups, and it drew power from the hub). When I placed the device on the hub it took all other devices on the hub offline. I had to remove it, plug the hub into a different usb port, and reboot to get the computer happy again...
Go to:
START->Control Pane->Printer and Faxes
Right mouse click over name of your printer and select: Set as default printer
Hope will solve the issue
it's not the printer. it's your computer. You did say you had a Dell? I have had a Dell and if I had to grade it, it would get a D-
It screwed up so many of my programs, i donated it to a school. Maybe the are brainy enough to figure it out. I have an all-in-one HP and I haven't had any trouble out of it. Lexmark is a bad printer too. It prints alright, but the ink cost up the wahoo.
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