What are quality assurance, quality planning, quality control,& what are there techniques & tools?
Question:
Also if there are any sites covering my topic in full details
Answer:
You cannot get all these answers online. You need to go to an academic library. You will find entire sections on each segment of your question. You need to distinguish tools, which is what you mostly read about, and the topic. A naive reader such as yourself will miss that each tool, such as Six Sigma, ISO or CMM, has assumptions that must be met but are usually not described well in their literature.
All of these have professional programs to train for implementation. I spent three years researching the questions you have asked. You need to find an industrial engineering department, find a quality assurance professor, and have them narrow down the topic to your very specific needs. Some tools, such as the CMM are industry specific. Others, while technically not industry specific don't work well in certain settings.
I suggest reading "Out of the Crisis," by W. Edwards Deming and "Quality is Free," by Philip Crosby.
Your question cannot be answered online because it is the equivalent of asking a physician, "what are the uses for an MRI machine, I need to know the full details .," or an attorney, "what are the complete range of uses for arbitration, I need to know the full details." There are excellent resources online, but you lack the background to use them as intended.
One note on "Out of the Crisis," the statistical techniques in the book are outdated. They were based upon pre-computer limitations and would not longer be considered valid in all cases because more appropriate techniques are available now.
Oh yes, you will need a good basic understanding of management science, behavioral psychology, statistics and a little process engineering wouldn't hurt either. All of these tools are about changing the behavior of the most senior level of management in order to permit the lowest level of the organization to change into something that is very effective.
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