True telephone conversation!! whos this dumb?
Question: There's always one. This has got to be one of the funniest things in a
>>long time. I think this guy should have been promoted, not fired. This is
>>a true story from the Word Perfect Helpline, which was transcribed from a
>>recording monitoring the customer care department. Needless to say the
>>Help Desk employee was fired; however, he/she is currently suing the Word
>>Perfect organization for "Termination without Cause".
>>Actual dialogue of a former WordPerfect Customer Support employee. (Now I
>>know why they record these conversations!):
>>
>>Operator: "Ridge Hall, computer assistance; may I help you?"
>>Caller: "Yes, well, I'm having trouble with WordPerfect."
>>Operator: "What sort of trouble??"
>>Caller: "Well, I was just typing along, and all of a sudden
>>the words went away."
>>Operator: "Went away?"
>>Caller: "They disappeared."
>>Operator: "Hmm So what does your screen look like now?"
>>Caller: "Nothing."
>>Operator: "Nothing??"
>>Caller: "It's blank; it won't accept anything when I type."
>>Operator: "Are you still in WordPerfect, or did you get out??"
>>Caller: "How do I tell?"
>>Operator: "Can you see the C: prompt on the screen??"
>>Caller: "What's a sea-prompt?"
>>Operator: "Never mind, can you move your cursor around the
>>screen?"
>>Caller: "There isn't any cursor: I told you, it won't accept
>>anything I type."
>>Operator: "Does your monitor have a power indicator??"
>>Caller: "What's a monitor?"
>>Operator: "It's the thing with the screen on it that looks like a
>>TV. Does it have a little light that tells you when it's on??"
>>Caller: "I don't know."
>>Operator: "Well, then look on the back of the monitor and find
>>where the power cord goes into it. Can you see that??"
>>Caller: "Yes, I think so."
>>Operator: "Great. Follow the cord to the plug, and tell me if it's
>>plugged into the wall.
>>Caller: "Yes, it is."
>>Operator: "When you were behind the monitor, did you notice that
>>there were two cables plugged into the back of it, not just one??"
>>Caller: "No."
>>Operator: "Well, there are. I need you to look back there again
>>and find the other cable."
>>Caller: "Okay, here it is."
>>Operator: "Follow it for me, and tell me if it's plugged securely
>>into the back of your computer."
>>Caller: "I can't reach."
>>Operator: "Uh huh. Well, can you see if it is??"
>>Caller: "No."
>>Operator: "Even if you maybe put your knee on something and lean
>>way over??"
>>Caller: "Oh, it's not because I don't have the right angle -
>>it's because it's dark."
>>Operator: "Dark??"
>>Caller: "Yes - the office light is off, and the only light I
>>have is coming in from the window.
>>
>>" Operator: "Well, turn on the office light then."
>>Caller: "I can't."
>>Operator: "No? Why not??"
>>Caller: "Because there's a power failure."
>>Operator: "A power... A power failure? Aha, Okay, we've got
>>it licked now.
>>
>>Do you still have the boxes and manuals and packing stuff your computer
>>came in??"
>>Caller: "Well, yes, I keep them in the closet."
>>Operator: "Good. Go get them, and unplug your system and pack it
>>up just like it was when you got it. Then take it back to the store you
>> Bought it from."
>> Caller: "Really? Is it that bad?"
>> Operator: "Yes, I'm afraid it is."
>> Caller: "Well, all right then, I suppose. What
>>do I tell them??"
>> Operator: "Tell them you're too $*%ing stupid to own
>>a computer!!!
>>
Answer:
Whoa, that's long! ^_^
Awwww now that wasnt very nice.BUT REALL EFFIN FUNNIE! lol thanks for the laugh! lol
♥
You can trust that anyone in retail or customer service would seriously back that guy up!
LMAO!!!
I guess he was fired for insulting a customer
but the customer sure was stupid!!
Excellent, lmao !!!!!!!!!
I used to work for a major ISP Provider as one of their ISP techs, I remember when this actually happened, as during my training we listened to the actual conversation and died laughing. This happened in the year 1999. I hope the tech won, I never did find out how the lawsuit actually turned out though.
Hahahahahahahahaha, that's funny!! I love these kinda things so thanx for sharing
haha!
wow that is true. but i suppose you cant tell the customer that
I would have done the same thing. "Hellooo you idiot, if there is a power failure, then your computer won't be on. DUMBASS"
OMG! Just shows how many stupid people are still in the world! That was funny!
lol
LMAO that is great, i just gave teh big thumbs up!!
very funny
LOl:):) :) :) :) :) :) :) :):) :) :) :):) :) :)
Brilliant! Thank you.
hahahahahahaha , that was very funny, but you would never believe just how many stupid people there are out there, as a manager myself I have seen no end of total stupidity from customers, its just completely amazing how thick they can actually be.
OHhhhh that was so good. I sure do hope that operator gets her job back. What an ***-hole that guy was.!!
haha that was funny..i hope the person gets their job back..although i bet once the courts listen to what happened they will agree and give the job back lol
lmao, i love it!!
ahhh, if only it was real
I'm on the operator's side! What an idiot the customer was!
More Questions & Answers...