Seeking a CRM Software Recommendation?
Question: I'm looking for a recommendation for CRM (Customer Relationship Manager) software. I have a small consulting business of about 75 clients. I want to keep address data, notes about their hardware, a work history, and if possible maps of their locations to conveniently print for travel. I currently use Quickbooks Customer Manager 2.0 but would consider an alternative as long as it's not too extremely expensive. I would like to avoid Outlook integration and find something either open source or not so locked in proprietary data file formats.
Answer:
Look into SugarCRM:
http://www.sugarcrm.com/
The Open Source edition is free, works with MySQL (which is also free), runs on either Linux/Apache or Windows/IIS. If you already have Microsoft SQL Server, SugarCRM will work with it as well...
don't get netsuite!
Check out OpenSource.com. They have a lot of free software that runs well on Windows. See if they have something there (they have hundreds of programs)
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