I was using Outlook 2003 as a CRM tool, then tried using ACT,?
Question: I am now trying GoldMine 6.5 as it integrates with Outlook 2003 better, can anyone give me there thoughts as to the best CRM software and why you think so?
Answer:
My company just recently started using SugarCRM, we had been using the Open Source version but just started using their professional. We had been using ACT for a very long time but found that many of the tools we wanted were not included. Our IT department had us start using the open source version of Sugar and found that it worked great.
We used it for several months and decided we were getting so much more work done because it cut down on double entry of work. We had a company called Austin Software Architects do some customizations for us and have been very happy with the results.
In my opinion SugarCRM has been easily implemented into my company and is extremely user friendly. The open source is free so there is nothing to lose financially.
Hope this helps
huh? x
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