Question:
Third-Party online bill pay service (not banks) how do they send the ACH files, get the money from the customer, and notify that the bill has been paid? I need as much detail as possible for my Senior research paper for college, I am a finance major.
Answer:
From my experience, they send the ACH files using systems, or through email as well (it's just a file)... this file is loaded into the system, it brings up how much the customer owes, minus the credits and the invoice is then generated and either emailed out or hardcopy mailed out, and either way, there is an online email that is then generated to be sent to the customer to let them know that money is being debited from their account on a certain day.
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