Question:
OK you HVAC guys, give it to me straight. My really nice brand new (installed last Fall) Carrier boiler has water coming about 1/3 of the way up the side because my basement flooded. There is a metal piece off the side that I would imagine is some kind of motor or something, and the water is on it as well.covering about half of it. Is my $5000 investment now down the tubes? Or will it recover? My OLD boiler got flooded a couple of times and still worked ok, but things made way back then seem to have been a little more resilient than a lot of today's products.
BTW...I tried to get them to install this one on a concrete slab, but they were only able to raise it about 3 inches off the floor due to clearance & safety concerns. So I really didn't have any choice where to put it.
Answer:
If the electrical parts got wet, there could be problems. I installed a good sump pump in my basement. As long as I have electricity, my furnace stays dry.
if you only bought it last fall it should still be under warranty.anything that happenes to it should be replaced by them
I'm assuming it is a steam boiler by the way you are explaining.
The device on the side may be a low water cutoff. It is usually a black bowl-like device with pipes coming off the top and bottom, tying into the boiler, usually made by McDonnell-Miller. It may be leaking.
Need more info to say further.
Gallow is right - it should have at least a 1 year parts and labor warranty - this is standard for reputable contractors.
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