Question:
You are a manager in a large, global manufacturing and services organization. You're trying to explain to your grandfather how different your job is from his. You both know how society has changed and you want to explain how that has changed management.
Give an example on how management has changed with respect to one of the following areas:
•Organizational culture
•The outside environment
•Globalization
•Corporate responsibility and ethics
•Society and trends (such as diversity)
Organization culture - flat and team focus, not hierarchical
Outside - Competitive, usually a few competitors, may be oligopolies
Globalization - Outsourcing of customer service, billing, accounts receivable, etc
Corp responsibility and ethics - May have a tendency towards corporate citizenship, community outreach, charitable activities
Society and trends - Neutral stance on alternative lifestyles, may have a diversity program to embrace women, minorities, older workers, people with pink teeth, and the like.
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